Grievance Officer
Unhappy with an order, a canvas, a delivery, or how we have treated your personal data? Write to our Grievance Officer directly. There is no need to go through customer care first.
Grievance Officer
As required by the Consumer Protection (E-Commerce) Rules, 2020, and by the Information Technology Act, 2000 and its rules, our Grievance Officer is named here.
| Name | Ankit Ahuja |
| Designation | Proprietor and Grievance Officer |
| hello@wishanart.com | |
| Phone | +91 99999 66946 |
| Postal address | Ankit Ahuja (THE CRAFT COLLECTIVE), Second Floor, Seat No. 1, Plot No. 5B, Crown Plaza Mall, Sector-15A, Faridabad, Haryana 121007, India |
| Available | 10 am to 7 pm IST, Monday through Saturday (closed on public holidays) |
Each complaint is acknowledged within 48 hours with a reference number, and resolved within one month of the day it reaches us.
Still unhappy with the outcome? You can call the National Consumer Helpline on 1915, or approach the consumer commission with jurisdiction under the Consumer Protection Act, 2019.
Helpful to include
- Your name, plus the email or mobile number used when ordering
- The order number, if it concerns an order
- What went wrong, and how you would like it resolved
- Photographs, for damage or a fault
The seller behind this store
Wishanart is a brand of THE CRAFT COLLECTIVE, the trading name of Ankit Ahuja, a sole proprietor based in India. Every sale on this website is made by that business.
| Seller (proprietor) | Ankit Ahuja |
| Trading as | THE CRAFT COLLECTIVE |
| Form of business | Sole proprietorship |
| Principal place of business | Second Floor, Seat No. 1, Plot No. 5B, Crown Plaza Mall, Sector-15A, Faridabad, Haryana 121007, India |
| GSTIN | 06AGRPA5503H3ZK |
| State | Haryana (State code 06) |
| Website | wishanart.com |
| Customer care email | hello@wishanart.com |
| Customer care phone and WhatsApp | +91 99999 66946 |
| We are available | 10 am to 7 pm IST, Monday through Saturday (closed on public holidays) |